Parking Revisited.
I have been forwarded your message to review. I will not try and match the length or tone of your message but I can agree with the violation and our reluctance to cancel it. We operate in many locations and while you may see this as a monopoly, we see it differently.
We work for each one of our clients and in this particular case, we partner with Malaspina on all matters including the increase of parking and violation rates. As there are multiple meters on campus, we do require you to use another meter if one is experiencing issues. It does not require a circle tour of the campus, there are over 15 meters on campus and at any time the large majority if not all of them would be working. It is unfortunate but the onus is on the customer to display a valid receipt and let us know if they are unable to obtain one. At Malaspina, the chances of you not being able to obtain one at the myriad of meters would be inconceivable. All that said, I feel your dispute was heard but ultimately not accepted as grounds for cancellation of the violation.
First, I never suggested it would involve a "circle tour" of the campus. I did, however, suggest it would require a fairly lengthy walk. For instance, after noting that the meter in Lot L wasn't working, I would have had to return to my car (to lock the doors), then trudge all the way to the meter by the shellfish research building. If this was a thirty-second hundred-meter jaunt, it wouldn't be a big deal, really, but I maintain that it's unreasonable to expect that busy people should walk around for five to ten minutes because the parking machine isn't working--which, as I mentioned initially, happens with great frequency, a fact that no doubt benefits your company.
There is one final note: the car I was driving is not my car, incidentally, so it would be unproductive for you to go after said car's owners in order to get the recompense you feel you are owed, as they haven't even seen the ticket. As such, I feel it is only ethical for me to supply you with my own automobile information should you feel the desire to place me on some sort of list of incorrigible parking violators.
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